Sunstar Electric Vehicles with "high quality,  best service, the development" the spirit, to "quality products, reasonable price, considerate service" concept and is responsible for the custome, the principle of public commitment to you:

    First,  products with inspection certificate and operation instruction, to ensure that the user can use the products of our company installed correctly.

    Second, my company guarantee the factory's products are in accordance with relevant national standards for production and inspection, unqualified products will not be leaving the factory. My company guarantee that all products strictly implement the relevant provisions of the national industrial product after-sales service, to product warranty for one year, the warranty period free on-site maintenance (man-made or irresistible natural phenomenon occurring in the course of damage except). Warranty, spare parts charge cost, no longer charge maintenance services.

    Third, the product in normal use performance failure, my company will give substantive response within 4 hours after the user notice. If need to site to solve , guarantee send professional technical service personnel, and quality problem will be solve service personnel evacuation "principle. For each user feedback of quality problems I company will be archived and process the results.

    At least twice a year, company guarantee users pay a return visit, to provide technical services and technical support, equipment maintenance for free. The company is committed to provide parts and maintenance services for life.

     In order to provide you with more high-quality after-sales service, to protect your rights and interests, Jiangsu SUNstar electric vehicle co., LTD. Welcome you to supervise our work.